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Xo Hotels City Centre Amsterdam, Amsterdam
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Key details
About the Hotel
Beursstraat 11-19,
Amsterdam,
Netherlands,
1012 JT,
North Holland
XO Hotels City Centre is a 3-star hotel situated in the historical heart of Amsterdam. The hotel consists of 11 interconnected monumental buildings, offering a unique architectural experience. It is located within walking distance of key attractions such as the Anne Frank House and Dam Square. Guests can easily explore the cultural highlights of the city while enjoying comfortable accommodations.
Location
Situated near the Amsterdam Stock Exchange, XO Hotels City Centre is conveniently positioned near major attractions and museums. The hotel is a 5-minute walk from Amsterdam Central Station, providing easy train access to and from Schiphol Airport. Public transportation, including tram services, can be accessed nearby, facilitating travel throughout the city.
Rooms
The hotel features 111 rooms, each with its distinct layout and ambiance. Every room is equipped with air conditioning, a flat-screen TV, and a Nespresso machine for complimentary coffee. Guests can choose from various room types, including standard double and triple options, all designed to ensure a comfortable stay. Free high-speed Wi-Fi is available in all guest rooms.
Eat & Drink
A continental buffet breakfast is served daily from 8:00 AM to 10:30 AM for only €10 per person. Guests can also enjoy leisurely moments at the bar and lounge, which provides a cozy setting for coffee and tea. A restaurant is available on-site, offering additional dining options to meet guests' culinary needs.
Leisure & Business
The hotel provides several amenities for leisure and business travelers. Featured services include wired internet access, a 24-hour front desk, and dry cleaning/laundry services. There is also a luggage storage room, enabling guests to explore the city unencumbered before check-in or after check-out.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfectly Sound-Proofed
My room was wonderfully quiet, allowing me to relax despite the bustling city outside, thanks to the excellent sound-proofing.view full review
Great Breakfast Deal
The breakfast selection was plentiful and delicious. I found it much cheaper to pay at the hotel, which was a smart choice.view full review
Clean and Comfortable
The en-suite bathroom was impeccably clean, providing a refreshing shower experience, though I recommend bringing your own toiletries for a better experience.view full review
Cozy and Inviting
The living area in my room was clean and comfortable, perfect for unwinding after a day of exploring the city.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Tours/Ticket assistance
Business
Business center
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Beursstraat 11-19,
Amsterdam,
Netherlands,
1012 JT,
North Holland
Map view
street view
Beursstraat 11-19,
Amsterdam,
Netherlands,
1012 JT,
North Holland
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
great location
added breakfast
noisy room
issues with service
6.4/10
Nice
Rooms
5.4
Location
8.2
Service
6.7
Dining
6.4
Guest reviews
6.4/10
based on 24 review
6.9
6.9/10based on 6138 review
Charlie
United States of America,
May
2024
7.6/10
My stay at the hotel had its ups and downs. Although the rooms were not very cozy, with visible fluff and dust under the two beds pushed together, they were at least clean and comfortable. The noisy doors slamming from early morning were quite bothersome. On the bright side, the service I received was very helpful and courteous, especially from the polite cleaners. The location was very central, making it convenient to explore the area.
Rooms
6.0
The rooms, although not very cozy and a bit noisy, were clean and comfortable overall.
Service
8.0
I appreciated the helpful and courteous service, especially from the polite cleaners.
Location
9.0
The hotel's central location made it easy to access everything within walking distance.
Dining
Facilities
Richard
United Kingdom,
May
2024
7.4/10
I stayed in the loft room which had some drawbacks like having to use the lift to the 3rd floor then walk up 3 sets of stairs. The room had a strange smell and a wet patch on the carpet. Additionally, the bells from the nearby church rang every 15 minutes starting at 8 am, which was quite disruptive. On the bright side, it was near the back street and the location was convenient for exploring Amsterdam.
Rooms
6.0
The loft room had some issues like a weird smell and the noise from the church bells, but it was conveniently located near the back street.
Service
7.0
The service was overall good, especially when addressing any problems like the issue with a mouse. However, in general, the staff was not particularly friendly, with the only standout being the location's proximity to attractions.
Location
9.0
The hotel's location was fantastic, close to the central train station and the center of Amsterdam. It was also near the Dam Square and within walking distance of many restaurants, making it a great base for exploring the city.
Dining
8.0
The dining experience offered good value with an all-you-can-eat and drink option, though the quality was standard for the price paid. The staff was attentive and helpful, especially with operating the coffee machine.
Facilities
7.0
The hotel facilities were satisfactory without any significant issues.
Edmund
United States of America,
March
2024
6.8/10
I must say that my stay at the hotel had its ups and downs. The location was excellent, being right in the heart of Amsterdam near various attractions, but the room I received was not the best due to being underground and having a persistent smell of weed. The service was top-notch, with lovely and helpful reception staff, though it seemed like not all staff members understood the essence of customer service. The dining experience had its highs and lows as well, with the staff happy to assist but the options being somewhat limited.
Rooms
5.0
I was given a terrible underground room with a tiny window next to the laundry room, which was not ideal. The smell of weed in the bathroom and bedroom was quite off-putting.
Service
7.0
The reception staff were lovely and very helpful, making my interactions enjoyable. However, it felt like not all staff members were well-versed in customer service.
Location
9.0
The hotel's location couldn't be better for exploring Amsterdam, being very close to popular attractions and in the heart of the city center.
Dining
6.0
The dining experience had both positive and negative aspects. The staff were willing to help, but the options were somewhat limited.
Facilities
8.0
The hotel offers convenient luggage storage options, allowing you to explore the area before and after your stay.
Rowland
United Kingdom,
March
2024
6.8/10
The hotel is in a great central location, close to major attractions and public transportation. The rooms are spacious but cleanliness could be improved. The service was friendly overall, but some staff members were unhelpful. Dining options were mediocre. Overall, a convenient stay with room for improvement.
Rooms
7.0
The attic room was spacious but could have been cleaner.
Service
6.0
Most staff members were friendly, but some lacked helpfulness.
Location
9.0
The hotel is conveniently situated in the heart of the city, making it easy to access various attractions.
Dining
5.0
The dining options were limited and not very appealing.
Facilities
7.0
Trevor
United Kingdom,
March
2024
5.0/10
The hotel had a strong scent of cigarettes in the rooms and overlooked pigeons and poop, which was unpleasant. However, the service was friendly and accommodating. The location was noisy, but convenient for the city center. Dining options were limited for vegan/vegetarian guests, and the price for advance booking was reasonable.
Rooms
5.0
The rooms had a strong scent of cigarettes and were tiny and uncomfortable due to a slipping headboard, making it impossible to sit comfortably on the bed.
Service
6.0
Despite the unpleasant experience of finding mice in my luggage, the staff was friendly, helpful, and accommodating.
Location
5.0
The hotel's location was not the best, with noise from the road next to the room, but it was convenient for the city center and tourist attractions.
Dining
5.0
The dining options were very limited for vegan/vegetarian guests and were bog standard for the price paid.
Facilities
5.0
The hotel had very limited dining options and facilities.
Craig
United Kingdom,
March
2024
5.8/10
The hotel was very cheap for its location, but I had to climb 30 stairs up and down to reach my room, which was far from the elevator and had a funky smell. The view outside the window was of other windows, and the creaky stairs were a bit bothersome.
Rooms
5.0
The room was far from the elevator, required climbing many stairs, and had a funky smell. The window view was nothing special, and the creaky stairs were noticeable.
Service
5.0
The service was nothing short of awful with a very unhelpful and rude staff member. However, another staff member kindly provided fresh towels and allowed a room change without any issue.
Location
7.0
The hotel is situated in the middle of the red light district, making it vibrant but possibly not ideal if you prefer a quieter area. However, it was convenient for walking to Central Station, Dam Square, and the Red Light District.
Dining
7.0
The dining experience was good, offering a nice selection even though basic. It might be worth paying extra for, especially considering the limited breakfast options in Amsterdam.
Facilities
6.0
The hotel had facilities that were adequate but nothing exceptional.
William
United Kingdom,
February
2024
7.0/10
Waking up almost every hour due to the nearby church bell with no lift access was a bit inconvenient. Despite the tiny bath, the room was decently comfortable. The hotel service was kind and professional, though the unexpected room entry in the morning without knocking was not ideal. The location was fantastic, right in the center near the main train station, but the noise from nearby bars could be bothersome at night. The dining experience was a mix of good value and disappointment with the same selections daily. The hotel facilities were average.
Rooms
7.0
The small bath was a downside, but the room was comfortable overall.
Service
8.0
The service was kind and professional, despite an unexpected room entry in the morning.
Location
8.0
The hotel's central location near the main train station is fantastic, but noise from nearby bars can be disruptive at night.
Dining
6.0
The dining experience had some good value but lacked variety in selections.
Facilities
6.0
The hotel's facilities were average.
Ian
United Kingdom,
February
2024
8.2/10
The hotel is located in a very central area in Amsterdam, perfect for exploring the city. The rooms are clean and nice, providing basic but comfortable accommodation. The hotel's dining exceeded expectations with a variety of options. Overall, a good value for money choice with minor service issues.
Rooms
8.0
The rooms were basic but clean and comfortable, just what you need in Amsterdam.
Service
7.0
Initially a bit rude assuming things, but improved and very helpful later on.
Location
9.0
The hotel is on a quieter street yet near everything, a perfect spot in Amsterdam.
Dining
9.0
The dining experience was very good, exceeding expectations with a variety of choices.
Facilities
Harry
United Kingdom,
January
2024
7.0/10
The hotel's room was a letdown as it was small, dirty, and uncomfortable, with no fridge as expected. Accessing the room through dark, uneven hallways was not what I anticipated. On the bright side, the location was superb, with friendly staff and a great coffeeshop nearby, although it could get noisy due to the bustling street outside.
Rooms
5.0
The room was small, dirty, and uncomfortable without a fridge. Accessing it through dark hallways and uneven steps wasn't what I expected.
Service
7.0
The staff was friendly and helpful, adding to the excellent location benefitting from a nearby coffeeshop, though noise from the busy street might be a concern.
Location
9.0
The hotel is smack bang in the center, a 5-minute walk from the train station, making it the best location in Amsterdam despite potential noise from the busy area.
Dining
7.0
The dining experience provided a bit of everything, although there were issues with leaks on the floor.
Facilities
8.0
The hotel offers more than good dining options for a fair price, only €10 per person.
Lawrence
United Kingdom,
December
2023
5.4/10
The hotel had some positives like a good location in the heart of Amsterdam, but unfortunately, the room condition was below expectations with cleanliness issues. The service was mixed with some friendly and helpful staff, while others lacked friendliness. The dining experience was not satisfactory, and the facilities were average.
Rooms
5.0
The room was very dark and seemed like it had not been used for some time. It was small, cramped, and claustrophobic with cleanliness issues like dead bugs and dust on the windowsill and stained bedsheets. This led us to choose another hotel.
Service
6.0
The service had a mix of friendly and helpful staff, but some were not as friendly or helpful. The initial impression was decent with a clean room and three single beds.
Location
8.0
The location was superb, right in the middle of the city center, making it convenient to access various attractions in Amsterdam.
Dining
5.0
The dining options were limited, and the overall experience was not enjoyable. It was not up to the expected standard for the price paid.
Facilities
5.0
James
United Kingdom,
November
2023
7.0/10
The hotel was really convenient for us, but had some downsides like a smelly room, noisy bells ringing from the church, and street noise. However, the location was perfect for our needs.
Rooms
5.0
The room I stayed in on the ground floor had a wet patch on the carpet and some unpleasant smells. It was a bit noisy due to the church bells and street sounds.
Service
8.0
The staff, especially the late afternoon employees, were lovely and very helpful. They made my stay more comfortable.
Location
9.0
The hotel's location was fantastic, right in the city center and close to the train station. It was super convenient for our stay.
Dining
6.0
The dining options weren't impressive, especially for breakfast. It could have been better, but the hotel is close to supermarkets for alternative choices.
Facilities
The hotel didn't offer great facilities, but it served its basic purpose for our stay.
Pete
United States of America,
October
2023
7.6/10
I had a mixed experience at the hotel. On the bright side, the location is amazing, making it easy to get around, especially because it's close to the central station. The room, though, was a bit of a letdown compared to others I've stayed at. The carpet was wet and dirty, and the decor felt dated and in need of a refresh.
Rooms
6.0
The room had everything I needed, like a hairdryer and toiletries in the bathroom, but it wasn't as nice as I expected. The wet and dirty wall-to-wall carpet was a turn-off, and the overall look felt outdated and tired.
Service
7.0
The staff were friendly and accommodating, which made the stay pleasant. However, at times, it seemed like they were more interested in chatting with each other than attending to guests.
Location
9.0
The location is perfect for exploring the city, being close to the central station, making it easy to move around. It's near Leidseplein, Vondel park, and museums, making it a convenient spot to stay.
Dining
8.0
I didn't try the dining options at the hotel, but there are plenty of cafes nearby, providing good alternatives for meals. From what I heard, the prices were just right for the quality offered.
Facilities
While I didn't explore all the facilities, the hotel seemed to lack some modern amenities. It could benefit from some upgrades to enhance the overall guest experience.
Margaret
United Kingdom,
October
2023
6.6/10
My stay at the hotel had its ups and downs. The location was fantastic, right in the middle of everything and with comfortable beds, making it easy to explore all the main attractions. The rooms, however, were a bit of a letdown as I was in a small, smelly room with a wet patch on the carpet and constant noise from the church bells. The service, on the other hand, was a mix of awful and amazing, with unhelpful staff overshadowed by professional and helpful individuals. The dining experience was good value for money with added breakfast, but there were some issues with false advertising and broken facilities around the hotel.
Rooms
5.0
My room in the basement was the smallest I've seen, with 2 single beds in a galley like layout. The beds were comfortable, but the overall experience was not ideal due to the smelly and noisy environment.
Service
7.0
The service at the hotel was a rollercoaster. Some staff members were cheeky and unhelpful, while others were amazing, very polite, and professional.
Location
8.0
The hotel's location was fantastic, right in the middle of everything and only a 5-minute walk from the train station. However, there were some issues with the paintwork and broken covers around the hotel.
Dining
7.0
The dining experience was good value for money with added breakfast but had some issues like false advertising.
Facilities
6.0
The facilities were decent, but there were some issues with broken cover for radiator and false advertising. Adding breakfast with the rooms was a nice touch.
great location
noisy room
Ryan
United States of America,
September
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms, though clean and nicely decorated like the pictures, felt very tight to walk around, and the noise from the busy road made it hard to get a good night's sleep. On the bright side, the service was exceptionally friendly and helpful. The location is perfect, right in the center close to everything, but the trek from the room could be tiring. The dining experience was fine, especially with the breakfast exceeding expectations. The facilities were satisfactory overall.
Rooms
7.0
The rooms were clean and nicely decorated, but felt very tight to walk around. Expect much sleep disturbance due to the busy road outside.
Service
9.0
The service was very friendly and really helpful. The staff was multilingual, casual, and provided excellent assistance.
Location
8.0
The hotel's location was great, right in the center close to everything, but the noise from the busy street could be bothersome.
Dining
8.0
The dining experience was good, especially on the day we had it. The breakfast had a variety of options and exceeded expectations.
Facilities
7.0
The hotel's facilities were satisfactory, meeting basic needs for a pleasant stay.
Norman
United States of America,
September
2023
5.0/10
My stay at the hotel was a mixed experience. The location was great, very central between Central Station and Dam plaza. The service was lacking friendliness and helpfulness, but they did have tours and ticket assistance available. The room was small and cramped, had dead bugs and dust on the windowsill, and stains on the bedsheets, which forced me to change to another hotel and pay more. The dining options were not exceptional, and they required pre-payment for some items, which was a bit inconvenient. However, the hotel is close to various attractions and restaurants, making it convenient for exploring the city.
Rooms
5.0
The room was small, cramped, and claustrophobic with dead bugs and dust on the windowsill, and stains on the bedsheets.
Service
5.0
The staff weren't the friendliest and not very helpful, but they did offer tours and ticket assistance.
Location
7.0
The hotel is well-situated in the old center of Amsterdam, close to everything but not with modern rooms.
Dining
5.0
The dining experience was not really good, with limited choices and requiring pre-payment for some items.
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